Effective Date: May 14, 2025
This Privacy Policy explains how Acorn Roofing, LLC (“we,” “our,” or “us”) collects, uses, and protects your information when you visit https://acornroofs.com
or communicate with us via email, phone, SMS text messaging, or online forms.
1. Information We Collect
Personal Information
We may collect information you voluntarily provide, including:
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Name
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Email address
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Phone number
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Street address
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Project-related details or service requests
Device & Usage Data
Automatically collected data may include:
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IP address
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Browser type
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Pages visited
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Referral links
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Time spent on our website
SMS & Communication Data
If you message or call us, we may collect:
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Mobile phone number
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SMS message content
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Opt-in/opt-out activity
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Call records
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Appointment preferences
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Customer service communications
2. How We Use Your Information
We use your information to:
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Respond to service requests, inspections, and consultations
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Provide updates related to roofing services and project scheduling
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Send SMS notifications (with your consent)
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Assist with insurance or storm damage claims
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Improve website performance and user experience
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Enhance marketing and advertising effectiveness
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Comply with legal, regulatory, and tax requirements
3. SMS Messaging Policy
By providing your phone number, you consent to receive SMS messages from Acorn Roofing relating to inspections, project updates, promotions, or customer support.
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Message frequency: Varies based on interaction
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Message & data rates: May apply
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To opt out: Reply “STOP” at any time
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For help: Reply “HELP” or email scorreal@acornroofs.com
We do not sell, share, or transfer your phone number or SMS consent data to any third-party marketers.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share limited information only with trusted third parties who support our business operations, such as:
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Insurance claim processors
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Payment and invoicing providers
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Marketing, booking, or scheduling platforms (service-related only)
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Delivery companies involved in roofing material transport
All third parties operate under confidentiality and data protection requirements.
5. Your Rights
You may contact us at any time to:
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Access personal information we hold about you
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Correct or update your data
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Request deletion of your data
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Withdraw SMS or marketing consent
Submit requests to: scorreal@acornroofs.com
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, loss, or misuse.
However, no method of online transmission or storage is fully secure.
7. Third-Party Links
Our website may include links to external websites (e.g., financing partners, manufacturers, review platforms).
We are not responsible for their privacy practices and encourage users to review their respective policies.
8. Children’s Privacy
Our services are not intended for children under 13.
We do not knowingly collect personal information from children, and if such data is discovered, it will be deleted promptly.
9. Updates to This Policy
We may update this Privacy Policy periodically.
Revisions will be posted on this page with an updated effective date.
Continued use of our website or services signifies acceptance of the updated policy.
10. Contact Us
Acorn Roofing, LLC
Phone: +1 (678) 704-1349
Email: scorreal@acornroofs.com
Website: https://acornroofs.com
Address: 3970 Plantation Mill Drive, Buford, Georgia, 30519, USA